Last Updated: May 2021
This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of The Fitness Lab’s website, subscription services, and/or mobile applications. We may change or add to this Privacy Policy, so we encourage you to review it periodically.
When this Privacy Policy mentions “thefitnesslabs.com,” “we,” “us,” or “our,” which is the company that is responsible for your information under this Privacy Policy (“Data Controller”).
If you see an undefined term in this Privacy Policy (such as “Thefitnesslabs.com Site(s)”), it has the same definition as in our Terms of Use.
Thefitnesslabs.com is located in Kuwait. Information collected on our website and applications is stored in the Kuwait; therefore, your information may become subject to Kuwait’s law. By using the Thefitnesslabs.com Site(s), you consent to the transfer of your data overseas and across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. The laws governing data in your home country may differ from those in the countries to which data is transferred. By accessing and using our website and mobile applications, you consent to the transfer of your data in this manner.
We ask for and collect the following personal information about you when you use Thefitnesslabs.com’s website or mobile applications, which is necessary for the performance of a contract between you and us (for example, placing an order or enrolling in a subscription program) and to allow us to comply with various legal obligations. Without this information, we may not be able to provide you with all of the requested services.
You may choose to provide us with additional personal information in order to obtain a better user experience when using the Thefitnesslabs.com Site(s). This additional information will be processed based on your consent or Thefitnesslabs.com’s legitimate interests, as specified below:
When you use Thefitnesslabs.com’s Site(s), we automatically collect information, including personal information, about the services you use and how you use them, such as information about how you use or interact with our website and mobile applications, view or interact with our ads and content, and information about your computer or mobile device. This information may include:
Thefitnesslabs.com, or its third-party agents, may collect information, including personal information, that others provide about you when they use Thefitnesslabs.com’s Platform(s), or obtain information from other sources and combine that with information we collect through Thefitnesslabs.com’s Site(s). We do not control, supervise, or respond for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.
Thefitnesslabs.com (or our third-party agents) uses, stores, and processes information, including personal information, about you to provide, understand, improve, and develop Thefitnesslabs.com’s Site(s), create and maintain a secure environment, and comply with our various legal obligations.
We use the information we collect to provide, improve, and develop Thefitnesslabs.com’s Site(s) by, for example:
We use the information we collect to ensure Thefitnesslabs.com’s Site(s) are secure by, for example:
We use the information we collect to provide a custom user-experience through things such as:
We work with various third-party partners who help us provide and improve our products and services. We don’t sell any of your information to anyone, and we never will. We also impose strict restrictions on how our partners can use and disclose the data we provide. We have summarized how we share the information we collect below.
We may share your information at your direction or as described at the time of sharing, such as when you authorize a third-party application or website to access your Thefitnesslabs.com Account.
Thefitnesslabs.com may disclose your information, including personal information, to courts, law enforcement, or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary to: (i) comply with our legal obligations; (ii) comply with legal process and to respond to claims or demands asserted against Thefitnesslabs.com; (iii) respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability; (iv) to enforce and administer our Terms of Use or other agreements; (v) protect the rights, property, or personal safety of Thefitnesslabs.com, its employees, or members of the public.
Thefitnlesslabs.com uses a variety of third-party service providers to help us provide services related to the Thefitnesslabs.com Site(s) and our services. Service providers may be located inside or outside of the European Economic Area (“EEA”) or the United Kingdom (“UK”). For example, services providers may help us: (i) conduct fraud prevention and risk assessments; (ii) perform product development, maintenance, and debugging; (iii) provide customer service, advertising, payment, and transactional services; (iv) help us track website analytics, such as conversion and traffic metrics; and (v) verify information against public databases.
Thefitnesslabs.com may need to share your information, including personal information, in order to ensure the adequate performance of our contract with you (e.g., name and billing address to complete a transaction and ship your order).
We enter into confidentiality and data processing terms with third-party service providers to ensure they comply with high levels of confidentiality and best practices in privacy and security standards.
Thefitnesslabs.com may share aggregated information (i.e., information about our users that we combine so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes. We also provide aggregated statistics and insights that help our vendors and partners understand how people are engaging with their content, listings, products, and other content on the Thefitnesslabs.com Site(s).
Thefitnesslabs.com also provides advertisers and product vendors with reports about the kinds of people seeing their ads and how their ads are performing on Thefitnesslabs.com’s Site(s); however, we do not share information that personally identifies you (e.g., information such as your name or e-mail address that by itself can be used to contact you or identifies who you are) unless you give us permission.
Where permissible according to applicable law (and in accordance with your privacy settings), Thefitnesslabs.com may use certain limited personal information about you, such as your e-mail address, to hash it and to share it with social media Site(s), such as Facebook or Google, to generate leads, drive traffic to our Site(s), or otherwise promote our products and services or Thefitnesslabs.com’s Site(s). These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be of interest to you. The social media Site(s) with which we may share your data are not controlled or supervised by Thefitnesslabs.com; therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to such provider.
If you are within the EEA or the UK, please note that you may, at any time, opt out of this data processing by unchecking “Social Media and Advertising” cookies in your Cookie Settings.
You may link your Thefitnesslabs.com Account with your account at some third-party social networking services, such as Facebook. When you create this link, the limited information you provide to us from the linking of your accounts may be stored, processed, and transmitted by Thefitnesslabs.com. The publication and display of information that you provide to Thefitnesslabs.com through this linkage is subject to your privacy settings and authorizations on the Thefitnesslabs.com Site(s) and the third-party website. We only collect your information from linked third-party accounts to the extent necessary to ensure the adequate performance of our contract with you, or to ensure that we comply with applicable laws, or with your consent.
If Thefitnesslabs.com undertakes or is involved in any merger, acquisition, corporate reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction (e.g., for due diligence purposes). In the event your information will be subject to a different privacy policy, we will notify you before such event.
The Thefitnesslabs.com Site(s) may contain links to third-party websites or services, such as third-party integrations or third-party branded services. Thefitnesslabs.com does not own or control any of these third-party partners and when you interact with them, you may be providing information directly to the third-party providers, Thefitnesslabs.com, or both. These third-party providers will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information include firewalls and data encryption; compliance certifications (e.g., annual re-certification of compliance with Payment Card Industry’s Data Security Standards); information access control; and thorough security and breach response policies and procedures. In the event of any actual or suspected unauthorized use of your Thefitnesslabs.com account, please contact us following the instructions in the “Contact Us” section below.
If you hold an account with Thefitnesslabs.com, we do not delete the data in your account, unless we receive a request from you to do so. You are responsible for the control and time periods for which you retain this data. There are controls in your account where you can delete data. Otherwise, we keep information only so long as we need it to provide the Thefitnesslabs.com Site(s) to you and fulfill the purposes described in this Policy, including our Terms of Use. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.
Use of Thefitnesslabs.com’s Platform(s) is not intended for and may not be used by individuals under the age of 16 (or under a lower age if permitted by the laws of their residence). Thefitnesslabs.com does not knowingly collect personal data from minors or allow them to register accounts. If it comes to our attention that we have collected personal data from a minor, we may delete this information without notice.
Thefitnesslabs.com acknowledges your right to access your personal data. Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we must keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (e.g., developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems). Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort.
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
You may submit a verifiable request for information regarding the: (a) categories of personal data we collect, use, or share; (b) purposes for which categories of personal data are collected or used by Thefitnesslabs.com; (c) categories of sources from which we collect personal data; and (d) specific pieces of personal data we have collected about you.
Thefitnesslabs.com will not discriminate against you if you exercise your privacy rights.
You may submit a verifiable request to close your account and we will delete personal data about you that we have collected.
You may submit a verifiable request to a business that such business not sell your personal data. Thefitnesslabs.com does not sell the personal data of our users or customers.
Notwithstanding the above, customers located in the EEA and the UK may exercise any of the rights described in this section by utilizing our online webform for GDPR Rights Requests. Please note that we may ask you to verify your identity before taking further action on your request.
You have the right to ask us to correct inaccurate or incomplete personal information concerning you (and which you cannot update yourself within your Thefitnesslabs.com account).
In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly-used, and machine-readable format, and/or request us to transmit this information to another service provider (where technically feasible).
We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the Thefitnesslabs.com Site(s) to you, and subject to Thefitnesslabs.com’s legitimate interest exceptions, you can request that we erase your personal information and close your Thefitnesslabs.com account. Please note that if you request the erasure of your personal information:
Where you have provided your consent to the processing of your personal information by Thefitnesslabs.com, you may withdraw your consent at any time by changing your account settings, Cookie Settings, or by sending a communication to Thefitnesslabs.com specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular, where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise, or defense of legal claims; or (iv) you have objected to the processing pursuant to Section 11.6 and pending the verification whether the legitimate grounds of Thefitnesslabs.com override your own.
In some jurisdictions, applicable law may entitle you to require Thefitnesslabss.com not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing, Thefitnesslabs.com will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise, or defense of legal claim(s).
Where your personal information is processed for direct marketing purposes, you may, at any time, ask Thefitnesslabs.com to cease processing your data for these direct marketing purposes by updating your Cookie Settings or utilizing our online webform for EU-GDPR or UK-GDPR Rights Requests.
For customers located in the EEA and UK, you may adjust your Cookie Settings at any time by taking the following actions:
One important note is that if you do go this route, this might adversely impact your ability to use our services effectively. Enables cookies ensures a smoother experience when you use our Site(s) or mobile apps. For more information about the cookies we collect and management of your cookie preferences, visit our Cookies Policy.
Thefitnesslabs.com reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Thefitnesslabs.com Site(s) and update the “Last Updated” date at the top of this Privacy Policy. If the changes are significant, we may also provide you with notice of the modification by e-mail or get your consent, as required by law. If you disagree with the revised Privacy Policy, you may cancel your Thefitnesslabs.com Account. If you do not cancel your account before the date the revised Privacy Policy becomes effective, your continued access or use of the Thefitnesslabs.com Site(s) will constitute acceptance of the revised Privacy Policy.
If you have questions about this Privacy Policy or Thefitnesslabs.com’s information handling practices, you may contact us at:
Thefitnesslabs.com
Attn: Sharq
Kuwait City
Kuwait
Or you may also contact us via e-mail .